How can we help you?
Free delivery? What's the catch?
It's true. Sundays offers complimentary delivery on all items, regardless of size or price to the continental US and provinces of Canada. For large items such as sofas and sectionals, we also offer free set up and removal of packaging. There is no catch – we feel that delivery and set up should be as efficient as possible.
If you would like to ship your order to Alaska, Hawaii or the Canadian Territories, please reach out to our Customer Care team to support processing your order. Note, an incremental shipping fee will apply.
Do you provide assembly instructions?
Because our larger pieces include complimentary delivery and assembly, we do not currently have assembly instructions available on our website. Please reach out to us via phone, email, or live chat and we would be happy to send them to you directly.
Do you offer a warranty on your products?
Our warranty covers any confirmed imperfections in manufacturing or craftsmanship for up to two years, beginning the day your order arrives at your home.
Please note that our warranty only applies when products are used for their intended purposes and becomes void when our pieces are modified in any way. Defects or damages resulting from misuse, accidents, modifications, natural disasters (including water and fire), and regular wear and tear will not be covered by our warranty.
Solid wood has much variation in its grain, which means the exact look can vary from piece to piece. Wood pieces may change shape or develop small cracks over time, which adds to its character and will not compromise the structure of the piece. They may also experience warping, cracking or splitting due to environmental conditions, such as changes in humidity. If these pieces have not been properly maintained as per recommended care, they will not fall under our warranty.
Fading, pilling, and staining of upholstery, compression of cushion fillings, and reasonable degrees of wear caused by everyday use and/or a lack of regular maintenance is not included in our warranty.
Our warranty is non-transferable, and does not extend to resale, second-hand, final sale, or floor model pieces. It also does not apply to products that are used for commercial purposes, unless those products are listed as commercial grade.
I am an interior designer. Can I work with you?
We would love to work with colleagues in the industry. Please visit our Trade page for more information on our trade program, or reach out to us at trade@sundays-company.com.
Do you have commercial grade products?
Yes! A number of our pieces are commercial grade—which means they are tested for use in commercial settings. You can see the assortment here
Do you have any non-feather filled sofas?
We do! Our Float On sofa uses a high-density foam and fibre fill and is feather-free.
How do returns work?
You can return regular price items for exchange or refund in new condition with original packing within 30 days of delivery.
Small parcel returns will be picked up via FedEx on a date that fits your availability. We charge a flat rate return shipping fee of $75 for small parcel items, which will be applied against your refund or exchange.
In home delivery returns will have a scheduled pick up that fits your availability. We charge a flat rate return shipping fee of $150 per item, which will be applied against your refund or exchange.
If you do not have the original packaging, a return re-packaging fee of $75 will also be applied.
Unfortunately, we do not accept returns in our showrooms. Please contact our customer care team to arrange your return.
Which sofa size fits my need?
To help you find the right size for your needs, we provide detailed dimensions on each product page, including width (W), depth (D) and height (H). We recommend leaving at least two feet for walkways around where you plan to place your sofa. It’s also important to account for fixtures, mouldings and outlets.
We offer both standard and large sizes on our best selling Movie Night™ and Get Together™ collections for additional flexibility, and if you have a smaller space to fill we have a number of 2.5-seater sofas. If you need any recommendations or have any questions, we’re here to help!
Can I order a swatch before purchasing a product?
Yes! Our free swatches make it easy to find a fabric that feels right for your space. You can order directly from our website—look for the “Order Free Swatches” section on our product pages. Once your order is placed, your swatch will arrive via mail within 1-2 weeks.
Can I purchase slipcovers for my Movie Night™ sofa?
Yes you can! We have slipcovers available in both sizes.
How do I care for my Sundays product?
We provide detailed care instructions on each of our product pages, under the Care & Longevity section. Or, if you have additional questions on care for a specific item, please reach out to our team
What is LiveLife™ performance fabric?
LiveLife™ is our family of signature performance fabrics. These fabrics are all stain resistant, moisture-repellant, washable and non-toxic—the perfect choice for families, busy households and your peace of mind. We use a PFAS-free stain repellent treatment that provides great protection and durability. Water-based liquids like juice, coffee (and wine!) will quite literally bead right off, and you can easily clean them up with a paper towel.
Offered in a variety of colours and textures on our best selling sofas (including the Movie Night™ and Get Together™), with LiveLife you can rest assured that your furniture will last for years to come.
Shop our LiveLife™ fabrics sofas.
Where are your products made?
Our product line is designed by our team in Vancouver, Canada. We work with factories in Asia and Europe to create modern pieces that work together in our curated collections.
How do you approach sustainability at Sundays?
We believe that true sustainability is the whole life-cycle of a product, so quality, natural materials, and multi-functionality are integral to our philosophy at Sundays. We truly believe in reducing our environmental footprint, through "fewer, better things," quality furniture, and timeless design that stands the test of time.
Our product team works directly with our factory partners to identify opportunities for improvement, including replacing the use of styrofoam with sustainable packaging where possible with a goal of eliminating the use of styrofoam in our packaging, without impacting the integrity of the piece. As primarily a direct-to-consumer brand, we strive to reduce travel of our pieces before they arrive in our customers' homes and offer a free swatch program to minimize additional travel for returns. Returned items are donated to local charities when possible. Internally, we continue to educate ourselves about further ways to contribute to a more sustainable future through our products and operations.
What kind of sofa is best for pet owners?
Pets are always welcome on our sofas. Our LiveLife™ performance fabric sofas are stain resistant, moisture-repellant and washable—making them the ideal choice for pet owners. Dirty paw prints will easily wipe right off, and stubborn stains can be washed. Any of our Movie Night™ or Get Together™ sofas are a great option and the perfect spot to snuggle up with your pet.
If you have a cat, we recommend going for a flat-weave fabric as opposed to something with texture, to help avoid pulls and snags.
What kind of sofa is best for families with young children?
Our sofas are designed for real life. That means they feature stain-resistant fabrics, cozy and comfortable seats, and padded frames to help avoid bumps and bruises, which makes them all a great choice for families. Our LiveLife™ performance fabric sofas, including the Movie Night™ and Get Together™, are particularly good for busy households—spills will quite literally bead right off and can be easily wiped up.
Many of our collections also have fully removable and washable slip covers, and reversible cushions that can be flipped to help prolong the life of your sofa. Bonus: they make great pillow forts, too.
Go ahead, get the white sofa.
Are the colors shown in photos accurate?
We aim to present the color and texture of each product as accurately as possible. All photos on our website are taken by professional photographers with lighting conditions that reflect residential settings. How these photos are displayed on individual screens may vary. If you’re unsure about a color, get in touch with us and we will happily send you a free swatch.
I am new to your website and I am concerned about submitting my credit card information online. Is it safe to place an order on your site?
Yes, submitting your credit information on our website is safe. All information inputted into our website is encrypted and we will do our best to protect its security in our systems. Specifically, every web page on our site uses Secure Sockets Layer (SSL) encryption, which makes all information inputted unreadable should anyone try to intercept it.
Will you sell or distribute my information to other companies?
No. We'll only communicate with you if you want to hear from us and we will never provide your information to other companies. If you prefer not to receive emails from us, please unsubscribe from our mailing list or contact us to let us know.
Do you charge sales tax?
We charge sales tax in provinces or states where we are required to by law. Any applicable taxes will be displayed clearly at checkout.
Can I pay for my order in installments?
Yes, we have partnered with Shop Pay Installments allowing you to split your purchase into regular payments.
We offer two options:
- Four biweekly, interest-free payments, for orders from $50 to $999.99.
- Monthly payments, for orders from $150 to $17,500.
For more information on how it works, see the Shop Pay Installments FAQ.
Do you have showrooms?
Yes! We have showrooms in select cities across Canada and the US. You can find your nearest location here.
If you’re not near one of our showrooms, sign up for our mailing list to be notified about our next location! Or, you can order free swatches to see and feel our fabrics in person.
I have a question that is not listed above, can you help?
Of course. Please feel free to get in touch with us by phone or email. We look forward to hearing from you!